Employment Opportunities
Customer Service Representative-- New York
Date Posted: 2017-04-17
Position:   Customer Service Representative 			 
Requisition:  #5200030417NY  					
Shift:  Days	

Posting Date:  April 12, 2017					
Closing Date:  May 12, 2017   

Job Description:
The Customer Service Representative (CSR) provides a variety of customer services as the essential driver of customer needs through the business process.  They are the liaison between the customer and Meyer business segments.  They are responsible for driving timely execution in matters of quoting, PO and job release, status tracking with open and transparent communication to the customer, and escalation of issues to executives for resolution.  This is a fast-paced position that requires individuals to have the ability to focus and execute in a structured and active environment.

Job Function:
Responsible for coordinating customer requirements, facilitating inquiries, quotes, purchase orders, and customer services account information.  Performs contract management for current and future orders, pricing, lead times and contractual requirements.  Respond to customer inquiries by researching status of order utilizing their strong experience base and product knowledge.  Performs work with limited direct supervision.  CSR will build and maintain business relationships with customers by providing prompt and accurate service so as to promote customer loyalty.  CSR will play a critical role in providing an interface between customer and MTI, and should handle customers in a friendly and professional manner.

Primary Responsibilities:
•	Handle complex service questions from customer and apply sound judgment in resolving issues
•	Maintain daily requirements for internal or external customers through MTI order entry system
•	Ensure all requests for quotes are completed on time and in accordance with company guidelines and policies
•	Interface with operations, production control, engineering, and quality to maintain status of existing and pending jobs in order to provide the customer with accurate pricing and manufacturing lead time estimates
•	Interface with customers, understand and solve account related issues on a regular basis through phone calls, emails, and other methods
•	Working closely with production control and engineering to align jobs with proper documentation to satisfy customers’ requirements via customer portal or similar required process
•	Manage and coordinate the resolution to all customer order complaints and/or non-compliant purchase order issues
•	Identify and escalate questionable terms and conditions in contracts or purchase orders to management for resolution
•	Complete transactions for price verification, researching part numbers, evaluating lead times, and similar transaction to address customer needs
•	Review and address any customer aged receivables with accounting department
•	Track and maintain up to date knowledge regarding any and all non-conforming hardware and non-conforming reports
•	Assist with Safety program and purchasing functions
•	Perform miscellaneous duties assigned by supervisor

Requirements: 
•	An Associate’s degree in Sales & Marketing or related field, or 3 years of experience in a Customer Service Representative role
•	Must meet ITAR definition of US Person(s)
•	3 or more years of experience in direct customer support/service position in an aerospace manufacturing or related environment is preferred
•	3 or more years of experience reviewing and interpreting quotes, POs and terms and conditions
•	Excellent verbal and written communication skills in English
•	Ability to communicate professionally verbally and in writing with customer to understand needs and concerns
•	Strong administrative skills:  organization, time management, planning and problem solving
•	Work with limited direct supervision
•	Must exhibit a high level of motivation and a sense of urgency
•	Knows and understands the needs of internal and external customers
•	Results oriented and works hard to consistently provide exceptional service
•	Able to prioritize and follow up accordingly
•	Ability to meet critical deadlines and work in fast paced environment
•	Intermediate to advance proficiency in MS Office

Physical Demands/Work Environment:
While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands, and arms, and communicate.  The employee must periodically lift/or move up to 30 pounds. Work in office environment and use of computer (typical 2-button scroll mouse and keyboard - 80% of the work day).  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.  The noise level in the work environment may be loud.  Must be able to use required personal protection equipment (PPE).   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
Must be able to work in a supportive team environment that is fast paced with a strong commitment to accountability.
  
This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this job.

To apply, you must submit resume noting job inquiry ID#5200030417NY to the Human Resources Department by email at: receptionist@meyertool.com  or apply in person  Monday – Thursday between the hours of 8:30am – 5:30pm at  60 Turner Drive Middletown, NY  10940.

An Equal Employment Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetics, or protected veteran status and will not be discriminated against on the basis of disability.
Furnace Operator-- Ohio
Date Posted: 2017-04-18
Position:  Furnace Operator				
Requisition:  # 850130317R		
Shift:  Days 

Posting Date:  April 18, 2017					
Closing Date:  May 9, 2017

Job Description:
Perform specified furnace operations; perform heat treatment processes required in the production of various parts, components, and assemblies.  Operations 
will be in accordance with appropriate company procedures, specifications, and travelers.  Complete various departmental reports, including discrepancy.  
Must maintain accurate record of daily production activity. Perform in a safe and productive manner in compliance with company policies and procedures.  
Maintain work station in a clean and orderly manner. Perform other duties as required by supervisor or management.

Job Functions:
Will use and operate all required furnaces and associated equipment. Will follow sheet requirements and sign off on travelers as required. 

Primary Responsibilities:
Use and or/interpret processing information from op-sheets, travelers, and other written or verbal instructions in accomplishing work assignment
Understand and utilize the controls and instruments on the coating and heat treating equipment to process materials properly
Recognize diagnose, take any necessary in-process actions and report equipment malfunctions to supervisor
Communicate with other departments to provide continuous feedback for quality of hardware
Perform miscellaneous duties and projects as assigned and required
Function effectively within a team environment

Requirements:
Must have High School Diploma or equivalent
Must meet ITAR definition of US person(s)
Keyboarding skill sufficient to enter data into Microsoft Office software
Be able to write and document information clearly in English
Must be able to follow verbal and written instructions
Must be responsive with department personnel/associates to promote a team player environment
Participate in cross-training efforts and interacting with other departments to acquire additional skills and knowledge
20/25 vision (corrected) required
Mechanical aptitude
Perform any other task management deems necessary or needed by the company

Physical Demands/Work Environment:
While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands, and arms, and
communicate.  The employee must frequently lift/or move up to 40 pounds.  Specific vision abilities required by this job include
close vision, depth perception, and ability to adjust focus. The noise level in the work environment may be loud.  Must be able to use 
required personal protection equipment (PPE).  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
Must be able to work in a supportive team environment that is fast paced with a strong commitment to accountability.
  
This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this job.

To apply you must submit resume noting job inquiry ID#850130317R, to the Human Resources Department by email at: receptionist@meyertool.com or apply in person Monday – Thursday between the hours of 8:00am – 4:30pm at 3055 Colerain Avenue Cincinnati, OH  45225.   

No phone calls or agencies

An Equal Employment Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetics, or protected veteran status and will not be discriminated against on the basis of disability.
NC Operator-- Kentucky
Date Posted: 2017-04-20
Position:  NC Operator  				
Requisition:  #901000417KY				
Shift:  Nights

Posting Date:  April 20, 2017   				
Closing Date:  April 27, 2017 

Job Description:
NC Operator has the ability to run multiple machines effectively and efficiently on a continuous basis and can identify problems during the production
 run, position work pieces, and inspect parts on a daily basis using various types of inspection equipment.

Job Function:
Performs required operations on NC machines, including load and unloading of parts, part inspection, electrode preparation and changing; cleans and performs preventive maintenance and minor adjustments of assigned equipment; prepares various logs and records to document machine operation and daily production, enters required data into computer; moves/transports parts to appropriate location as needed; maintains safe, clean and orderly work areas; receives, reviews, and /or refers to various records or reports including travelers, shift reports, SOP, safety sheets, etc.; prepares labor sheets and non-conformance forms; interacts and communicates with various groups and individuals including the immediate supervisor, co-workers, and other shop personnel; operates Lathe / CNC machine, grinders, micrometers, gauges, various power tools, computer, etc.; performs related duties as required.

Primary Responsibilities:
Set up and switch jobs as required
Produce more than 98% efficiency on a daily basis
Keep track of materials in the area
Minor maintenance of machine
Maintain an excellent attendance
Verify all parts are conforming before signing off on traveler
Keep track of all scrap and seek corrective action
Run and maintain the function of 2+ machines in a cell
Maintain all inspections and tooling
Perform miscellaneous duties and projects as assigned and required
Function effectively within a team environment

Requirements:
Must demonstrate a high ability in the area of machining
Must have High School Diploma or equivalent
Must meet ITAR definition of US Person(s)
Be able to write and document information clearly 
Must have a general understanding of ISO and its process within the company
Must have an understanding of the machining process
Must be able to run parts to spec on a daily basis on multiple machines
Must be able to read simple part drawings
Must be able to use and read micrometers and dial calipers accurately
Must be able to calculate dimensions and tolerances using knowledge of mathematics
Must be able to follow verbal and written instructions in English
Perform any other task management deems necessary or needed by the company

Preferable Experience:
1-5 year’s experience in Conventional EDM machining

Physical Demands/Work Environment:
While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands, and arms, and communicate.  The employee must frequently lift/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.  The noise level in the work environment may be loud.  Must be able to use required PPE. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


To apply you must submit resume noting job inquiry ID#901000417KY  to the Human Resources Department by email at: receptionist@meyertool.com or apply in person at 3055 Colerain Avenue Cincinnati, OH  45225  Mon-Fri 8:00am - 4pm.


An Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Part-Time Receptionist/Office Clerk-- Kentucky
Date Posted: 2017-04-20
Position:  Part Time Receptionist/Office Clerk  		   
Requisition:  #205050417KY					
Shift:  Days	 			

Posting Date: April 20, 2017					
Closing Date: April 27, 2017 

Job Description:
The receptionist position is responsible for providing world class customer service by providing knowledgeable and courteous 
assistance to all incoming calls and visitors for Meyer Tool, Inc.  This position will represent Meyer Tool as a friendly, courteous 
and knowledgeable professional.

Primary Responsibilities:
Answer all incoming calls in a friendly, professional and pleasant disposition
Knowledgeable and courteous while assisting customers and transferring to appropriate associate for further assistance
Date stamp all documentation ex:  jury duty, physician documentation etc. and assisting other office/HR positions as needed
Order office supplies
Company Store – process orders through HQ
Post internal/external job requisitions
Secure office area at the end of the shift
Function effectively within a team environment

Requirements:
Excellent attendance required
Must have High School Diploma or equivalent
Must meet ITAR definition of US Person(s)
Be able to write and document information clearly
Corporate professional dress attire  
Effectively present information in one-on-one and small group situations to customers and other associates
Demonstrate multi-tasking, organization, attention to detail, and problem solving skills in a fast-paced environment
Experience in Microsoft - Office programs such as Word, Excel, Publisher, and Outlook
Excellent written and verbal communication skills in English
Ability to handle, update and maintain sensitive information in a confidential, timely and professional manner
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to read, write and comprehend simple instructions, short correspondence, and memos
Perform any other task management deems necessary or needed by the company

Preferable Experience:
1-5 year’s experience in administrative or receptionist role
HR administration duties – a plus
Letter composition

Physical Demands/Work Environment:
While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands, and arms, and communicate.  The employee must occasionally lift/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.  The noise level in the work environment may be loud at times. Must be able to use required personal protection equipment (PPE)   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Schedule:
Monday – Thursday 9am – 3:30pm /  Friday – 9am - 3:00pm

Must be able to work in a supportive team environment that is fast paced with a strong commitment to accountability.
This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required in this job.

To apply you must submit resume noting job inquiry ID#205050417KY  to the Human Resources Department by email at: receptionist@meyertool.com or apply in person at 3055 Colerain Avenue Cincinnati, OH  45225  Mon-Fri 8:00am - 4pm.

An Equal Employment Opportunity Employer 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetics, or protected veteran status and will not be discriminated against on the basis of disability.
Federal Equal Employment Opportunity Regulations
Commitment to Equal Opportunity